Privacy Policy
PlatePrestige Legal
Privacy Policy
This Privacy Policy explains how PlatePrestige collects, uses, shares, and protects your personal information when you visit or make a purchase from our website.
Contents
Data Collection
Information We Collect
When you visit PlatePrestige.com, we automatically collect information about your device and how you interact with the Site. When you make a purchase, we also collect personal details necessary to fulfil your order.
Collected automatically
Device & Site Information
- Browser type and version
- IP address
- Time zone
- Cookies, tags, pixels, and web beacons
- Pages or products viewed
- Referring websites and search terms
- Interaction patterns on the Site
Collected at purchase
Order & Personal Information
- Full name
- Billing and shipping address
- Payment method (processed securely)
- Email address
- Phone number
All personally identifiable data collected at checkout is referred to as "Personal Information" throughout this Policy.
Data Usage
How We Use Your Information
We use the information we collect only for legitimate business purposes directly related to your experience as a customer.
Personal information is used to:
- Fulfil and ship your order
- Process payments and issue invoices
- Communicate with you regarding your order status and enquiries
- Prevent fraud or identify order risks
- Personalise product suggestions and marketing based on your preferences
Device information is used to:
- Improve and optimise your browsing experience on our Site
- Monitor Site performance, user behaviour, and campaign effectiveness
- Detect fraudulent or suspicious activity
Third Parties
Sharing Your Personal Information
- Analytics providers (e.g. Google Analytics) — to understand how visitors interact with our Site and improve performance
- Payment processors — to securely handle transactions on your behalf
- Shipping carriers — to deliver your order to the address you provide
- Legal requirements — we may disclose your data if required by law, a valid subpoena, or to protect our legal rights
Google Analytics opt-out
You can opt out of Google Analytics data collection at any time by visiting: tools.google.com/dlpage/gaoptout
Advertising
Behavioural & Targeted Advertising
We may use your information to deliver relevant advertisements across third-party platforms, including Facebook, Google, and Bing. These platforms may use cookies or pixel tracking to show you ads based on your browsing behaviour.
You can review your advertising preferences or opt out using the links below:
CCPA
California Residents
To exercise this right, please visit our Do Not Sell My Personal Information page. We will process your request promptly and in accordance with applicable California law.
GDPR
Your Rights — EU Customers
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):
How to exercise your rights
To submit a data request, contact us at info@plateprestige.com. We will respond within the timeframe required by applicable law.
Please note: your personal data may be transferred outside of the European Economic Area, including to servers in the United States and Canada, for order processing and fulfilment purposes.
Retention
Data Retention
We retain your order and personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
If you wish to request deletion of your personal data, please contact us at info@plateprestige.com and we will process your request in accordance with applicable law.
Changes
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our operations, applicable legal or regulatory requirements, or improvements to our services.
- Operational or business changes affecting how we process data
- Legal or regulatory updates, including changes to GDPR, CCPA, or other applicable privacy legislation
- Improvements to our services, tools, or third-party integrations
Get in Touch
Contact Us
For any questions, complaints, or data-related enquiries — including requests to access, correct, or delete your personal information — please contact us at info@plateprestige.com or through the form on our Contact page.
Privacy questions?
We take your data seriously.
Reach out to exercise your rights, request data deletion, or ask any questions about how we handle your information.