Privacy Policy

PlatePrestige Legal

Privacy Policy

This Privacy Policy explains how PlatePrestige collects, uses, shares, and protects your personal information when you visit or make a purchase from our website.

Data Collection How We Use Data Third-Party Sharing California CCPA EU / GDPR Rights Data Retention

Data Collection

Information We Collect

When you visit PlatePrestige.com, we automatically collect information about your device and how you interact with the Site. When you make a purchase, we also collect personal details necessary to fulfil your order.

Collected automatically

Device & Site Information

  • Browser type and version
  • IP address
  • Time zone
  • Cookies, tags, pixels, and web beacons
  • Pages or products viewed
  • Referring websites and search terms
  • Interaction patterns on the Site

Collected at purchase

Order & Personal Information

  • Full name
  • Billing and shipping address
  • Payment method (processed securely)
  • Email address
  • Phone number

All personally identifiable data collected at checkout is referred to as "Personal Information" throughout this Policy.


Data Usage

How We Use Your Information

We use the information we collect only for legitimate business purposes directly related to your experience as a customer.

Personal information is used to:

  • Fulfil and ship your order
  • Process payments and issue invoices
  • Communicate with you regarding your order status and enquiries
  • Prevent fraud or identify order risks
  • Personalise product suggestions and marketing based on your preferences

Device information is used to:

  • Improve and optimise your browsing experience on our Site
  • Monitor Site performance, user behaviour, and campaign effectiveness
  • Detect fraudulent or suspicious activity

Third Parties

Sharing Your Personal Information

We only share your information with trusted third parties where it is strictly necessary to operate our business and serve you. We do not sell your personal data to third parties for their own marketing purposes.
  • Analytics providers (e.g. Google Analytics) — to understand how visitors interact with our Site and improve performance
  • Payment processors — to securely handle transactions on your behalf
  • Shipping carriers — to deliver your order to the address you provide
  • Legal requirements — we may disclose your data if required by law, a valid subpoena, or to protect our legal rights

Google Analytics opt-out

You can opt out of Google Analytics data collection at any time by visiting: tools.google.com/dlpage/gaoptout


Advertising

Behavioural & Targeted Advertising

We may use your information to deliver relevant advertisements across third-party platforms, including Facebook, Google, and Bing. These platforms may use cookies or pixel tracking to show you ads based on your browsing behaviour.

You can review your advertising preferences or opt out using the links below:


CCPA

California Residents

California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to opt out of the sale of your personal information under the CCPA.

To exercise this right, please visit our Do Not Sell My Personal Information page. We will process your request promptly and in accordance with applicable California law.


GDPR

Your Rights — EU Customers

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

Access
Request a copy of the personal data we hold about you
Correction
Request that inaccurate or incomplete data be corrected
Deletion
Request erasure of your personal data where applicable
Objection
Object to certain types of data processing
Portability
Request a portable copy of your data in a machine-readable format
Restriction
Request that we restrict processing of your data in certain circumstances

How to exercise your rights

To submit a data request, contact us at info@plateprestige.com. We will respond within the timeframe required by applicable law.

Please note: your personal data may be transferred outside of the European Economic Area, including to servers in the United States and Canada, for order processing and fulfilment purposes.


Retention

Data Retention

We retain your order and personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you wish to request deletion of your personal data, please contact us at info@plateprestige.com and we will process your request in accordance with applicable law.


Changes

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our operations, applicable legal or regulatory requirements, or improvements to our services.

  • Operational or business changes affecting how we process data
  • Legal or regulatory updates, including changes to GDPR, CCPA, or other applicable privacy legislation
  • Improvements to our services, tools, or third-party integrations
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the Site following any update constitutes your acceptance of the revised Policy.

Get in Touch

Contact Us

For any questions, complaints, or data-related enquiries — including requests to access, correct, or delete your personal information — please contact us at info@plateprestige.com or through the form on our Contact page.

Privacy questions?

We take your data seriously.

Reach out to exercise your rights, request data deletion, or ask any questions about how we handle your information.